We want you to love your Rylva purchases. If you’re not satisfied, we offer a hassle-free return process.
Return Eligibility:
- Returns must be initiated within 30 days of delivery.
- Items should be unworn, unwashed, and in original packaging with tags attached.
- Final sale items and undergarments are non-returnable.
How to Return:
- Visit our Returns Portal and provide your order details.
- Select the items you wish to return and download the prepaid return label.
- Package the items securely and ship them back to us.
Refunds:
- Refunds are processed within 7-10 business days after receiving the return.
- Original shipping charges are non-refundable.
Exchanges:
- Free exchanges are available for size or color changes, depending on stock availability.
Damaged or Incorrect Items: If you receive a damaged or incorrect item, contact us immediately for a replacement or full refund.